Best Auto Repair, Omaha

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 7:45AM - 6:00PM
    Tue 7:45AM - 6:00PM
  • Wed 7:45AM - 6:00PM
    Thu 7:45AM - 6:00PM
  • Fri 7:45AM - 6:00PM
    Sat Closed
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 402-397-8144 or make an appointment online!

What People Say About Us

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    Been going to Westgate for over a year now and can't be more pleased. Every repair bill you receive is itemized so you can see how much each part/service was and how much labor was charged. Dan has routinely demonstrated his honest business practices when diagnosing and repairing our vehicles. He's always communicated to me effectively and respectfully. I know when I take my car here I can trust that I will be receiving high quality repairs and that I will never be taken advantage of.

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    Wonderful service! Very knowledgeable, trusting, and doesn't over charge! I won't take my car anywhere else!

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    We recently brought my girlfriend's car in for a check up and oil change. Service was fast and they do a great job of letting you know the condition of your car and what work they've done. Thank you!

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    The staff here is always so kind and welcoming! They do an absolutely amazing with my car every time I come here. I won't take my car anywhere else. The is the only auto care place I have come to and they have created more trouble for my car.

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    Dan and his team did awesome work on my vehicle. Super fast and friendly! I'll definitely be back and recommend them to anyone!

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    I suddenly had a flat tire and pulled into Westgate High Tech Auto. They were so friendly and were able to pull my vehicle in right away. They fixed/plugged the hole in the tire quickly and I was able to make it to my meeting. This is a family owned and operated business and it was refreshing to be treated so well!

Call us for service: 402-397-8144

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