Best Auto Repair, Omaha

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INSURANCE QUESTIONS

Working Hours
  • Mon 7:45AM - 6:00PM
    Tue 7:45AM - 6:00PM
  • Wed 7:45AM - 6:00PM
    Thu 7:45AM - 6:00PM
  • Fri 7:45AM - 6:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 402-397-8144 or make an appointment online!

What People Say About Us

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    Been going to Westgate for over a year now and can't be more pleased. Every repair bill you receive is itemized so you can see how much each part/service was and how much labor was charged. Dan has routinely demonstrated his honest business practices when diagnosing and repairing our vehicles. He's always communicated to me effectively and respectfully. I know when I take my car here I can trust that I will be receiving high quality repairs and that I will never be taken advantage of.

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    Wonderful service! Very knowledgeable, trusting, and doesn't over charge! I won't take my car anywhere else!

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    We recently brought my girlfriend's car in for a check up and oil change. Service was fast and they do a great job of letting you know the condition of your car and what work they've done. Thank you!

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    The staff here is always so kind and welcoming! They do an absolutely amazing with my car every time I come here. I won't take my car anywhere else. The is the only auto care place I have come to and they have created more trouble for my car.

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    Dan and his team did awesome work on my vehicle. Super fast and friendly! I'll definitely be back and recommend them to anyone!

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    I suddenly had a flat tire and pulled into Westgate High Tech Auto. They were so friendly and were able to pull my vehicle in right away. They fixed/plugged the hole in the tire quickly and I was able to make it to my meeting. This is a family owned and operated business and it was refreshing to be treated so well!

Call us for service: 402-397-8144

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
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NAPA
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